Assistant Manager – MultiOutlet, FastPaced Environment

About Us
We are a dynamic and growing multioutlet hospitality business, committed to delivering top
quality, outstanding service and consistent operations throughout the Market Hall.
Are you a natural leader with a passion for food, people, and fast-paced
environments? Glossop Market Hall is looking for an Assistant Manager to join our growing
team!

The Role
You’ll work closely with the GM and traders to help run operations smoothly across several
outlets. Key responsibilities include:
‍

• Overseeing day-to-day operations, ensuring consistency in service, standards, and
  presentation
• Leading, coaching, and motivating teams to deliver exceptional customer experience
  and hit performance targets
• Managing staff schedules, training and development, performance evaluations, and
  helping resolve staffing issues
• Monitoring KPIs, sales figures, and other performance metrics; analysing data to
  identify improvement opportunities
• Assisting with stock control, inventory management, merchandising, and ensuring
  standards are met and exceeded across all levels.
• Handling customer concerns and complaints escalated beyond frontline staff,
  ensuring swift and satisfactory resolution
• Ensuring compliance with health, safety, hygiene and any relevant legal / regulatory
  requirements in all areas
• Supporting cost control: managing budgets, minimising waste, optimising operational
  efficiency

What we’re looking for

The ideal candidate will have:

• Proven experience in management or senior supervision, preferably across more
  than one outlet or site
• Strong leadership skills; someone who can inspire, mentor and drive team
  performance in a busy environment
• Excellent organisational skills and the ability to manage multiple priorities under
  pressure
• Good numerical and analytical ability; comfortable with reading reports, setting
  targets & forecasting
• Exceptional communication and interpersonal skills—both with staff and customers
• Flexibility in working hours (shifts, weekends, peak times)
• A handson approach; willing to roll up sleeves when needed to support the team

What’s in it for you

• Competitive salary (plus bonus / commission / incentives as relevant)
• Opportunity to develop your leadership skills and progress into senior management
  roles
• Working within a vibrant, high energy environment with lots of variety
• Training & support; you’ll get exposure to multiple aspects of the business
  (operations, customer service, finance)
• Staff discount / other employee benefits (if applicable)
  
  (Flexible shifts including evenings & weekends)

If you thrive in fast-paced settings, enjoy developing teams, and want to take on a role with
real responsibility for delivering diverse customer experience, we’d love to hear from you.
‍

Please send your CV and a brief cover letter highlighting relevant experience to info@markethallventures.co.uk.